Terms of service

Terms of Service

§ 1 scope, customer information

The following general terms and conditions regulate the contractual relationship between Trekstor GmbH and consumers who buy goods through our shop. The contract language is German.

§ 2 conclusion of contract

(1) The offers on the Internet represent a non-binding invitation to you to buy goods.

(2) After entering your data and clicking the order button, you are making a binding offer to conclude a purchase contract.

(3) With the confirmation of receipt sent immediately by e-mail, acceptance of the offer is also declared and the purchase contract is concluded.

§ 3 Customer information:Storage of your order data

Your order with details of the concluded contract (e.g. type of product, price, etc.) will be saved by us. We will send you the terms and conditions, but you can also access the terms and conditions on our website at any time after the conclusion of the contract. If you would like to save the product description on our shop page for your own purposes, you can, for example, take a screenshot at the time of ordering or, alternatively, print out the entire page.

As a registered customer you can access your previous orders via the customer login area ( My Account ).

§ 4 Customer information:Correction note

You can correct your entries at any time before submitting the order with the delete button. We will inform you about further correction options on the way through the ordering process. You can also completely end the ordering process at any time by closing the browser window.

§ 5 return costs in the event of cancellation

In the event of cancellation, you have to bear the costs of returning the goods if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of EUR 40 or if the price of the goods is higher at the time of cancellation have not provided the consideration or a contractually agreed partial payment. But you only have to bear the regular costs of the return. Additional costs that arise, for example, through a change in our place of business or through the use of expensive transport services requested by us, are at our expense. If you are unable or partially unable to return or surrender the received service and benefits (e.g. advantages of use) or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for any benefits drawn if the use or the deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a shop.

We hope for the understanding of our foreign customers that we cannot reimburse the costs for a return from abroad regardless of the value of the goods.

§ 6 Limitation of your warranty claims

Your claims for defects in used items expire one year after the item sold is handed over to you. Excluded from this regulation are claims for damages, claims due to defects that we have fraudulently concealed, and claims from a guarantee that we have assumed for the quality of the item. For these excluded claims, the statutory limitation periods apply. In the case of new goods, the limitation period for warranty claims is two years, starting with the delivery of the purchased item.

§ 7 Limitation of Liability

We exclude liability for slightly negligent breaches of duty, provided that these do not relate to essential contractual obligations, damage from injury to life, limb or health, guarantees or claims under the Product Liability Act. The same applies to breaches of duty by our vicarious agents and our legal representatives. One of the essential contractual obligations is in particular the obligation to hand over the item to you and to provide you with ownership of it. Furthermore, we have to provide you with the item free of material and legal defects.

§ 8 final provisions

If the customer is a company, legal entity under public law or special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our place of business. The same applies if the customer does not have a general place of jurisdiction in Germany or if their domicile or habitual abode are not known at the time the action is brought.